Best price guaranteed

hmplayadelcarmen.com guarantees you will not find our hotel at a cheaper price on any other website.

If you find a price cheaper than the lowest price on hmplayadelcarmen.com, within the 24 hours after you book your reservation through hmplayadelcarmen.com, after verifying your claim, HM Playa del Carmen will discount the difference after your stay in the hotel.

To use the best price guarantee, follow these simple steps and fill in the following form:

1

Reserve a room at HM Playa del Carmen through hmplayadelcarmen.com.

2

Within the following 24 hours, find a different website with the option to reserve the same type of room for the same price and during the same dates at our hotel.

3

Fill in our form.

See form
4

After verifying that the cheaper price is indeed available and can be reserved through another website, at the end of your stay at our hotel we will discount the difference.

Best price guaranteed

Please fill in the following form. All required information is necessary for processing your request.

Booking details




Conditions offered on other website



Flight + hotel

Best price guaranteed


HM Hotels Villa HM Paraíso del Mar

Exclusive 5% discount

Additional discount after the first stay

Free late check-out (subject to availability)

Welcome cocktail

Detail in your room on arrival (fruit and bottle of sparkling wine)

Free safe

Daily water in your room

15% off at the pool bar